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Profile Mission Why NOSB? Business Help Desk Support
 

Network Online Sdn Bhd was incorporated in 16th July 1997, a wholly owned subsidiary of IFCA MSC Berhad. Network Online Sdn Bhd (NOSB) is the System Integration arm of the IFCA Consulting Group, a leading provider of a wide range of computer hardware, network infrastructure, security content management, internet access and data communication products and solutions specifically designed for SMEs (Small and Medium Enterprise), MNCs and enterprise wide corporations with extensive networking requirements.

Being one of the leading information and communication technology service, solution and consultancy providers, NOSB has maintained the basic principle of delivering the best of products, solutions and most importantly, proactive and pre-empted after sales support service to her customers.

NOSB’s core business elements included:

   Technical Support and Maintenance Services
   Novell Resource Management Solution
   Security Solution
   Data & Storage Management
   Project Management and Consulting Services
   System Integration
   IT Outsourcing
   Disaster Recovery Solution
   Infrastructure Management
   Computer Hardware and Peripherals

NOSB prides her edge in delivering the best through a key methodology.

We listen. We understand. We deliver.

   

   
 

" TO BE THE INDUSTRY LEADER IN IT SYSTEM INTEGRATION "

 

Our mission is to build on our extensive network and value-added business model to offer one-stop IT solutions for our customers.

NOSB has worked hard in building a strong reputation by providing leading edge technology, and reliable world-class professional services and support to its customers.

Our core values of trust, responsiveness and professionalism coupled with our focuses on customer service have provided us a strong personalized bonding with our customers.
Our customers can depend on our experience and knowledgeable workforce in providing them a complete IT consultation and solutioning, with a single objective in mind – to enhance the competitive edge of our customer through technology.

   

   
 

Over the years, NOSB has accumulated the experience, knowledge and developing expertise thru integration and deploying strategic IT projects consistently and successfully by providing innovative and practical solutions for her customers.

NOSB has a proven track record in managing, implementing and supporting varied business types ranging from SMEs and mid sized corporations to multi-branched and mission critical operations.

Amongst the key value propositions and differentiation offered to our customers today include:

   

   
 

At NOSB, our customer care center consultants are trained to support our customers’ need such as Network Operation Center visitation, fault reporting and updating account information. This has made possible with our in-house developed CRM application called KM+.

NOSB emphasis has always been on providing customers with the best support services. With our extensive nationwide network of branches, our customers enjoy fast and efficient support services throughout the year.
Our constant effort in staff training and development has given us an opportunity to build a strong team of professional engineers who are ready to deliver comprehensive technical advisory services and support to its customer.