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1. Technical
Support and Maintenance Services |
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i. |
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Email Solution |
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ii. |
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Database management |
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iii. |
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Cabling |
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iv. |
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Hardware |
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v. |
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Storage |
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vi. |
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Third party software (e.g.
Microsoft Office) |
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2. Novell Resource
Management Solution |
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i. |
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Novell ZENworks 7 Suites
solution |
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- Desktop Management
- Linux Management
- Patch Management
- Software Packaging
- Data Management
- Server Management-
- Handheld Management |
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ii. |
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Novell Asset Management |
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- Asset Inventory
a.
Hardware,
b. Software and
c. IP Network devices
- Software Compliance
a. License
tracking,
b. license allocation,
c. license view of software inventory,
d. integration with ERP purchasing modules
- Software Usage
a.
Monitors all recognized applications/user
defined
b. Measures total run time and active window time
c. Local and server based application usage
d. Attributes usage to workstation and user |
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3. Security
Solution |
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i. |
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Anti-virus, Anti-Spam, Anti-Spyware,
Anti-Phishing |
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ii. |
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Firewall |
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iii. |
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VPN |
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iv. |
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IDS (Intrusion Detection
System) & IPS (Intrusion Prevention System) |
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v. |
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Patch Management |
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vi. |
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Biometric |
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vii. |
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CCTV |
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4. Data & Storage
Management |
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i. |
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Backup solution |
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ii. |
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Continuity and recovery
services |
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iii. |
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DAS, NAS, SAN |
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iv. |
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Storage Optimization |
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5. Project
Management and Consulting Services |
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i. |
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Project Planning, Management
and Control |
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6. System
Integration |
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i. |
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System security
implementation |
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ii. |
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Network Integration |
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iii. |
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Firewall Implementation |
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8. Disaster
Recovery Solution |
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9. Infrastructure
Management |
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i. |
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Server Management
Configuration |
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ii. |
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Network Design for LAN and
WAN |
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iii. |
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Network Monitoring Solution |
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iv. |
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Data Center Design and
Planning |
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10.
Computer Hardware and Peripherals |
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i. |
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Desktop / Notebook |
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ii. |
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Servers |
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iii. |
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Storage / Tape
Drives |
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iv. |
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Printers |
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v. |
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Office Automation |
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