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1. Technical Support and Maintenance Services

i.

  Email Solution

ii.

  Database management

iii.

  Cabling

iv.

  Hardware

v.

  Storage

vi.

  Third party software (e.g. Microsoft Office)
2. Novell Resource Management Solution

i.

  Novell ZENworks 7 Suites solution
    - Desktop Management
- Linux Management
- Patch Management
- Software Packaging
- Data Management
- Server Management-
- Handheld Management

ii.

  Novell Asset Management
    - Asset Inventory
      a. Hardware,
      b. Software and
      c. IP Network devices

- Software Compliance
      a. License tracking,
      b. license allocation,
      c. license view of software inventory,
      d. integration with ERP purchasing modules

- Software Usage
      a. Monitors all recognized applications/user defined
      b. Measures total run time and active window time
      c. Local and server based application usage
      d. Attributes usage to workstation and user
3. Security Solution

i.

  Anti-virus, Anti-Spam, Anti-Spyware, Anti-Phishing

ii.

  Firewall

iii.

  VPN

iv.

  IDS (Intrusion Detection System) & IPS (Intrusion Prevention System)

v.

  Patch Management

vi.

  Biometric

vii.

  CCTV
4. Data & Storage Management

i.

  Backup solution

ii.

  Continuity and recovery services

iii.

  DAS, NAS, SAN

iv.

  Storage Optimization
5. Project Management and Consulting Services

i.

  Project Planning, Management and Control
6. System Integration

i.

  System security implementation

ii.

  Network Integration

iii.

  Firewall Implementation
7. IT Outsourcing
8. Disaster Recovery Solution
9. Infrastructure Management

i.

  Server Management Configuration

ii.

  Network Design for LAN and WAN

iii.

  Network Monitoring Solution

iv.

  Data Center Design and Planning
10. Computer Hardware and Peripherals

i.

  Desktop / Notebook

ii.

  Servers

iii.

  Storage / Tape Drives

iv.

  Printers

v.

  Office Automation